RIYANI, Intan agus. PENGARUH KUALITAS LAYANAN TERHADAP LOYALITAS NASABAH MELALUI KEPUASAN NASABAH PADA BANKALTIMTARA CABANG TENGGARONG. OBOR: Oikonomia Borneo, [S. l.], v. 1, n. 2, p. 96–109, 2019. DOI: 10.24903/obor.v1i2.689. Disponível em: https://ojs.uwgms.ac.id/index.php/oikonomia/article/view/689. Acesso em: 24 apr. 2026.